Cloud Telephony Services

Simplify the way your business communicates. Shift your telephony system to cloud and save a large amount of business costs.

Eliminate all the complicated physical telephony setup by relocating your telephony infrastructure to the cloud. This solution does not demand you to purchase and install the telephony setup inside the organisation’s premise.

All you need is the internet to get started with your telephony infrastructure. Shifting the telephony system to cloud reduces the hassle of installing and maintaining the hardware. Making this shift also helps your business to accelerate overall business efficiency.

Cloud telephony also ensures that your business can be remotely accessed and scaled whenever required. It saves a lot of your staff cost and eases up the process of managing your business communication even from a remote location.

Integrating your telephony system with CRM and other third-party applications increases overall productivity of your business. You can also instantly communicate with potential leads and customers by using a wide range of cloud telephony services.

Easily monitor and measure the performance of your agents and communication processes on the dashboards. Access important call centre information such as live call, active agents and on-hold calls on the real-time dashboards.

Plan your business expansion without worrying about the cost. 99.99% backed up SLA guarantee your business never goes down. Ensure your business works round the clock without any downtime. Also, track calls and agent’s performance in a few clicks.